Delivery and Shipping Policy

Effective Date: 2 May; 2024

This Delivery and Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from DekSpace.in. By placing an order on our website, you agree to the terms outlined in this policy.

1. Delivery Timeframe:

a. We aim to process and ship all orders within 2 business days of receiving payment.

b. Standard delivery time within India is approximately 7 business days from the date of dispatch. Please note that delivery times may vary depending on your location and other factors beyond our control.

c. International orders may take longer to arrive due to customs clearance procedures and international shipping regulations.

2. Shipping Methods:

a. We offer standard shipping for all orders, with an estimated delivery time of 7 business days within India.

b. We also offer expedited shipping services for customers who require faster delivery. The availability of express shipping options and associated costs will be displayed at checkout based on your shipping address and the weight of the package.

c. Please note that express shipping services may not be available for all shipping addresses and are subject to additional charges.

3. Shipping Address:

a. It is your responsibility to provide accurate and complete shipping information when placing an order on DekSpace.in. We are not responsible for delays or delivery failures caused by incorrect or incomplete shipping addresses.

b. We ship to addresses within India and select international destinations. If you have any questions about shipping to a specific location, please contact us before placing your order.

4. Tracking:

a. Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment online.

b. If you have any questions or concerns about the status of your order, please contact our customer support team for assistance.

5. Shipping Charges:

a. Shipping charges are calculated based on the weight of your order, the shipping method selected, and your shipping address. The exact shipping charges will be displayed at checkout before you complete your purchase.

b. Any customs duties, taxes, or other fees associated with international shipments are the responsibility of the recipient and may be charged upon delivery.

6. Delays and Force Majeure:

a. While we make every effort to ensure timely delivery of all orders, we cannot guarantee delivery within the specified timeframe in cases of unforeseen circumstances such as natural disasters, severe weather conditions, or other events beyond our control.

b. In the event of a delay, we will notify you as soon as possible and work to resolve the issue in a timely manner.

7. Contact Us:

If you have any questions or concerns about our Delivery and Shipping Policy, please contact us at Support@dekspace.in .

By placing an order on DekSpace.in, you agree to the terms and conditions outlined in this Delivery and Shipping Policy.